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Support
Depend on 24/7/365 Customer Support
Mobilescape users can count on our support team to answer questions and resolve issues 24 hours a day, 7 days a week, 365 days a year.
If you have a question, first check the online FAQ to see if your answer is posted. If you still need to contact someone at BankServ, please e-mail or call us:
E-mail: ms.support@bankserv.com
Toll free :
1-866-414-5600
Fax:
801-716-4881
Need a User Guide?
The Mobilescape 3000 and 5000 user guides can be found under the collateral section on the right-hand column of this page. If you cannot download or read PDF forms, contact 1-866-414-5600 or e-mail ms.support@mobilescape.com to request a paper copy. There is a $6.95 shipping and handling charge for each paper copy you request.
Next-Day Replacement (NDR) Program
If your Mobilescape terminal goes down and is covered by our next-day replacement program, we’ll ship you a replacement terminal by the next business day.
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