updated: MAY 4, 2009
This privacy statement discloses the privacy practices for services provided by BankServ.
Information Collection and Use
BankServ collects only the information needed to administer our business and to provide customers with our products and services. We will not give, sell, share or rent this information to others, except as disclosed in this statement.
Client Profile Information
A client may choose to provide the information requested on an application form that may be electronic or paper. A customer will be asked to provide client profile information, which may include information on contacts, business name, principal's name, expected transaction volumes, business financial data, bank accounts, addresses, URL's, telephone numbers, and email addresses. This information is used to contact the customer about the services and to set the customer up for the requested services.
BankServ will not give, sell, share or rent this information to others. BankServ, may however, validate this information, or request additional information from credit bureaus or other third parties, to assist us in underwriting the client. Information obtained from third parties is kept confidential under the terms of the agreements with those third parties.
All data access is based on a need-to-know basis. The secure protected area of our Web services site(s) may allow our customers, using a unique username and password, to access account information and transaction reporting, and to initiate or process transactions directly from the Web site, depending on their entitlements and account setup.
Only employees who need information to perform a specific job (such as our customer service representatives) are granted access to personally identifiable information. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and the steps they should take to protect our customers' information.
When we partner with another party to provide specific services, and a customer signs up for those services, we share only the contact information that is necessary for the third party to provide such services. Third parties are not authorized to use personally identifiable information except for the purpose of providing those services.
Some of our Web sites may contain links to other sites. BankServ is not responsible for the privacy practices of such other sites. We encourage our users to be aware that they are leaving our site and to read the privacy statements of each Web site that collects personally identifiable information. This privacy statement applies solely to information collected by BankServ through the BankServ Web sites.
Supplementation of Information
BankServ is committed to using state-of-the-art technology, methodology, and services to protect customers, consumers and BankServ itself from credit risks, fraud and operational compromise. In addition to collecting and archiving application and transaction data from customers and consumers, BankServ also retrieves supplemental data from third parties to facilitate credit and operational decisions and monitoring. These third parties may include national and regional consumer and business credit bureaus, check verification services, address verification services and other third party transaction processors. Once the information is retrieved from third parties, it is archived in a secure environment. This data may be used to build proprietary databases or to develop statistically based credit, fraud or marketing models.
Notification of Changes