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IN THIS ISSUE |
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Did you know?
Projected wireless
terminal sales for 2009
are estimated to reach
78 million and continue
to grow to 103.5 million
in 2012.
Source:
Mercator Advisory Group
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Hot markets!
Wireless adoption is
growing in many
markets, including:
• HVAC/plumbing
• taxis
• photographers
• bail bonds
• food delivery
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 Mobilescape who? Even though there are thousands of Mobilescape terminals processing transactions daily, some processors may not be aware of us. Many times when an agent contacts a processor to write an application, they are being told that they do not support the Mobilescape terminal.
Why? The thing to remember is that the Mobilescape terminal is “B certified” through two internet gateways TPI/SmartPayments and the eProcessing Network. When a terminal is B certified, the processor is willing to work with the terminal but is not responsible for supporting or troubleshooting the terminal. Since the Mobilescape processes through an internet gateway, it is best to tell the processor which gateway you will be using rather than the terminal name.
To learn more about the Mobilescape and how it works with your processor click here.
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Terry Crane |
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Vice President of Business Development |
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713.735.5524 |
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 Once the file is built at the processor level and the order is submitted, Commerciant takes care of the rest. Before the terminal ships, the merchant’s information is downloaded to the terminal and tested to verify everything is working correctly. To help support the Mobilescape, Commerciant offers a weekly merchant training call on Fridays along with 24/7 customer support. Commerciant is responsible for paying all gateway fees and bills the merchant directly for their wireless fees…making it easier for you!
When it comes to writing your application, here’s what we recommend you tell the processor. This information can also be found on the deployment form.
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FDR Nashville
- Terminal type: eProcessing
Software
- Product 0207
- Retail/terminal capture
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FDR North
- Terminal type: TPI Sofware
- Cardnet
- Retail
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FDR Omaha
- Terminal type: eProcessing
Software
- ETC 7
- Retail
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Paymentech Tampa
- Terminal type: TPI Software
- Net Connect platform
- Terminal capture
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Global East
- Terminal type: eProcessing
Software
- EK2
- Retail/terminal capture
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Vital
- Terminal type: TPI Software
- Stage only
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Nova
- Terminal type: eProcessing
Software
- Via conex
- Retail/terminal capture |
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What this means for you is that you can sell the Mobilescape terminal regardless of the processor you choose.
Remember that the Commerciant ISO/Agent Team is here to help, so don’t hesitate to contact your relationship manager directly for assistance if questions about the Mobilescape come up at the processor level.
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We understand that merchant businesses change from time to time. Since the Mobilescape is wireless, the majority of updates can be done "over the air". This is a great advantage, since the merchant can keep the terminal in use and won’t have to pay for shipping charges. Depending on the type of change made, a $50 fee may be charged to complete the update.
Below is a listing of the most popular changes and the associated change fee.
| $50 Account Change Fee |
| - Redeploying a terminal to a different merchant |
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- Reprogramming a terminal with new processor
information |
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- Adding a logo, header or footer to a merchant's
terminal |
| - Changing a merchant's name |
| No Additional Change Fee |
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- Changing a merchant's address or phone number |
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- Updating the merchant's banking account
information |
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- Adding or removing terminal functions
(invoice, tip, memo) |
Please contact your relationship manager directly regarding updating your merchant’s account.
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 Be sure to check out our ISO/Agent Resource Center for all the tools you need to help sell the Mobilescape. You can access the resource center by visiting www.commerciant.com and selecting the gold ISO/Agent Resource Center link found in the center of the page. We recommend that you save the link to your favorites for easy access.
All of the Mobilescape’s training aids, sales and marketing material and vertical market material are posted here. In the resource center you can find a link to the Online Merchant Setup Packet which must be completed for each terminal ordered.
Also posted in the resource center are some of our past newsletters which cover a range of helpful topics like tips to selling wireless and suggested markets where a wireless terminal would be a great solution. |
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LEASING PARTNERS |
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Commerciant currently has partnerships with a number of leasing companies that offer a range of packages and even split funding! To find out the lease funding factors that are available for the Mobilescape please contact the lease companies directly.
Offering a lease option is a great way to increase your sales. The merchant doesn’t have to come up with a large upfront sum for hardware, and you are fully funded right at the start of the contract.
A listing of all our current partners along with their contact information can be found on our website. If you have a leasing company that you would like to recommend, please pass along the company’s contact information to your relationship manager. |
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ISO & AGENT WEEKLY TRAINING |
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Don’t forget! Commerciant offers free weekly training conference calls just for agents.
Learn about the features and benefits of both the Mobilescape and Mobilescape Manager along with other advantages of selling this unique terminal during our Basic ISO & Agent Training.
Basic ISO & Agent Training
Tuesdays, 10:00 am CT or Thursdays 1:00 pm CT
| Dial: 1-866-365-4406 |
Code: 7355512# |
Our demo training session offers hands on experience when using the Mobilescape terminals in the field. Be sure to have a demo terminal or live terminal present for the call.
Demo Training
Fridays, 1:00 pm CT
| Dial: 1-866-365-4406 |
Code: 7355512# |
If you can’t make one of our scheduled training calls, check out our online training presentations at your convenience. |
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Roy de Souza |
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Relationship Manager |
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713.735.5532 |
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Commerciant, LP
3130 Rogerdale Rd Ste 190
Houston, TX 77042
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